Activate Suomi.fi messages – receive letters in electronic format
When you have enabled the Suomi.fi messages, you will be receiving electronic messages instead of paper letters from Finnish public authorities.
The place where you will always find your tax mail is MyTax. This means that you can always open PDF versions of your tax cards, assessment decisions, various letters from the Tax Administration in MyTax. After you receive a new decision or letter in MyTax, a small red dot will appear on the Tasks tab.
How to activate Suomi.fi messages
Logging in to MyTax from 12 May 2025: When you log in and you are not a Suomi.fi messages user, a question about them will be shown.
- If you want to activate the messages, MyTax will ask you to type and confirm your e-mail address. After this, you can start using MyTax. Message activation will be ready on the next day.
- If your answer is negative and you want to dismiss electronic messaging for now, you can skip the above steps and go to MyTax.
The option to activate Suomi.fi at login is only available to MyTax users whose age is 18 years or older.
Videoclip with instructions: How to activate Suomi.fi Messages
How to tell whether Suomi.fi messages are activated or not
To make this check, do as follows:
- Select the Taxpayer details tab in MyTax.
- Look up Delivery method for mail.
Please note that when activating Suomi.fi messages at login to MyTax, there will be 1 to 2 days of delay before your activation is updated fully.
What does it mean to use Suomi.fi messages?
Suomi.fi Messages is a service that the Tax Administration and several other public authorities use for notifying you that you have received some official correspondence.
Regarding your taxes, for example, a notification will appear in your e-mail inbox immediately when a new tax card, tax return, decision or letter becomes available for you in MyTax. If you download the Suomi.fi mobile application on your smartphone, the notifications will show in the app as well. After signing in securely, you can open the Suomi.fi app or the Suomi.fi web service to read the contents of the letters and documents.
Suomi.fi messaging is a full replacement of receiving letters by post. No identical letter or document will arrive as a paper version later.
When Suomi.fi messages are activated, you will be receiving electronic messages – instead of paper letters – from Finnish public authorities automatically.
Read more on Suomi.fi:
See a list of all organisations and services using Suomi.fi Messages
Instructions for Suomi.fi Messages
Finding letters and decisions addressed to you
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First, a notification will appear in your e-mail inbox or mobile app: you have new mail in MyTax.
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Log in to MyTax (opens in a new tab)
Please note that no direct link to MyTax exists on the notifications.
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Select the Communication tab.
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Click the Open decisions and letters link under Decisions and letters.
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You can see all the decisions and letters you have received during the last 12 months listed on the page.
In order to find decisions and letters that are over 12 months old or that have been opened or archived, you need to use the search function.
- If the tax decision is ready, you can see it on the list.
- If you cannot find a decision on your personal income taxation, your tax information is still being processed and may change up until the end date of the assessment process. You will receive your tax decision at the end of October at the latest.
Making changes to your Suomi.fi settings
Reporting a changed e-mail address
If you want to start using another e-mail:
- Go to Suomi.fi and log in to Messages
- Now, select your role, i.e. on whose behalf you will be using e-services.
- Go to message settings and enter your new email address.
Please note that you cannot change your email address via MyTax.
How to discontinue an existing Suomi.fi message service?
If you want to stop using Suomi.fi for receiving official correspondence in electronic format, you can change the settings and go back to paper mail. Please note that you should make this change on the Suomi.fi website, not MyTax.
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What benefits does Suomi.fi have?
- You get a secure communication service with excellent data protection.
- You get a faster access to any news from the Tax Administration that concerns you.
- You can stay informed, and manage taxes at your convenience.
- Your documents will be archived in one place.
- With less paper mail, you can satisfy global environmental concerns.
- You can contribute to savings for the national budget.
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